Frequently Asked Questions

Have a question? Check out the frequently asked questions below. Or contact me and I'll gladly answer any questions you have.

Can I make payments?

Yes. See the Payment Schedule (click here) for an explanation of how payments are spread over three installments. If you need more time to pay, just let me know, and I'll slow roll your commission until you're ready for the next payment.

Can I get a gift certificate for someone else?

Yes! Contact me (click here) and I will send you a gift certificate.

Where do you ship?

I am located in Dallas, Texas, USA. Most of my commissions are in the United States, but I would be happy to investigate what it would take to ship to any international locations.

What kind of materials do you use, and how do I care for the finished artwork?

I will send you an email at the time of shipment that explains how to care for and frame your original artwork. I use high quality, light-fast (i.e., non fading) Polychromos, Caran D'Ache Luminance, Pablos, Derwent Drawing and Derwent Lightfast colored pencils. Depending on the piece, I may also use pastel pencil or watercolor for the background. Pastel tends to smudge, so you will be instructed to take particular care when matting and framing your piece. Colored pencil should be framed behind UV resistant glass or acrylic, and I will give you instructions on where you can find this.

Can I commission a piece for a specific date? For example, Christmas or a birthday?